Nibosi Warranty
Nibosi Official is pleased to offer quality watches with a comprehensive warranty to ensure our customers’ total satisfaction.
Warranty Duration:
Our watches come with a 12-month warranty against manufacturing defects and operational failures, valid from the date of purchase.
Warranty Coverage:
The warranty includes:
• Defects in the watch mechanism.
• Manufacturing faults in the dial or case.
• Operational issues arising under normal use, following the instructions in the user manual.
Warranty Exclusions:
The warranty does not cover:
• Damage resulting from improper use, accidents, or negligence.
• Natural wear and tear, including scratches on components and discoloration of materials.
• Water damage, except for watches specified as water-resistant.
Warranty Claim Procedure:
If you need to activate the warranty, please send the following information to our official support email at support@nibosiofficial.com:
• Order number.
• Detailed description of the problem.
• Proof of purchase.
Our team will review the information and provide guidance on the next steps, including how to send the product for analysis if necessary.
Maintenance and Care:
To maintain the quality and functionality of your Nibosi watch, follow the maintenance and care recommendations provided in the user manual.
Note: The above warranty procedures apply for watches purchased directly from our website. If you have purchased your product from other stores, please contact the seller directly to request warranty service.